This page explains what Flood Restoration NYC does with the details you give it. Flood Restoration NYC is an independent referral service, not a restoration company: its job is to pass your request to an independent local restoration provider serving New York City.
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What the form collects
The form asks for your name and phone number, and depending on the form, your email address, what happened, your borough, the kind of building, whether water is still coming in, and anything else you choose to write. Nothing else is asked for. Please do not send payment details, insurance policy numbers or ID numbers through the form.
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What happens to it
When you send the form, your request is stored on this website and emailed to the site’s operator. The operator then passes your details to an independent local restoration provider, so that the provider can contact you by phone about the work.
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If you hire the provider
If you go on to hire the provider, they keep their own records of the job, and those records are theirs, not this website’s. Ask the provider how they handle your information.
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Removing your details
You can ask to see, correct or remove what you sent through the form. Use the contact page and say which request is yours (the name and phone number you used) and what you would like done.
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Changes
If the way this site handles your details changes, for example when it begins working with a different provider, this page will be updated.
NowWater in the building?
Tell us where and what happened, and an independent local provider can contact you.