Terms of use

By using this website you accept these terms. They are short because the site is simple: it explains flood safety and cleanup in New York City, and it connects people with flood damage to an independent local restoration provider.

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What the site is

Flood Restoration NYC is an independent referral service, not a restoration company. When you send the form, your details go to an independent local restoration provider serving New York City, who can contact you, inspect and quote any work directly. You decide whether to hire them. The site does not do any restoration work and is not a party to any agreement between you and a provider.

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Nothing promised

The site makes no promise that a provider will contact you by a certain time, about what any work will cost, or about how any work will turn out. It is not an insurer or an insurance agent, and nothing on it is a promise about what any insurance policy covers or pays.

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General information, not advice

The guides are general information drawn from published standards and official sources, which are named where they are used. They are not legal, insurance, engineering or medical advice. In an emergency that threatens anyone’s safety, call 911. Ask your insurer or agent about your policy, and a qualified professional about your building. Laws, rules and official guidance can change after a page is written; check the source before relying on it.

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Your decisions

You decide whether to send the form, whether to let a provider inspect, and whether to accept any quote. Sending the form is free and you never have to hire anyone. Check any provider yourself before you hire them, and get the scope of work and the price in writing.

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The site links to official sources such as government pages. It does not control those sites and is not responsible for them.

NowWater in the building?

Tell us where and what happened, and an independent local provider can contact you.

Flood Restoration NYC

Five boroughs